Session Fees
The following fees apply to clients paying privately and exclude NDIS clients, WorkCover Clients and, DVA card holders.
Director and Principal Psychologist = $300.00
General Psychologist = $260.00
You may be eligible for a Medicare rebate of $101.55 under a Mental Health Treatment Plan. Please discuss eligibility for a Mental Health Treatment Plan with your General Practitioner. More information on Mental Health Treatment Plans can be found here.
Alternatively, you may be eligible for private health rebates through your private health fund. Please check with your health fund provider for coverage.
We endeavour to make our services as accessible as we can and are confident that our prices remain competitive within our industry. For comparison, please be aware that the current Australian Association of Psychologists Inc. (AAPi) recommended fee for a standard 40-60 minute consultation is $340.00.
Director and Principal Psychologist = $300.00
General Psychologist = $260.00
You may be eligible for a Medicare rebate of $101.55 under a Mental Health Treatment Plan. Please discuss eligibility for a Mental Health Treatment Plan with your General Practitioner. More information on Mental Health Treatment Plans can be found here.
Alternatively, you may be eligible for private health rebates through your private health fund. Please check with your health fund provider for coverage.
We endeavour to make our services as accessible as we can and are confident that our prices remain competitive within our industry. For comparison, please be aware that the current Australian Association of Psychologists Inc. (AAPi) recommended fee for a standard 40-60 minute consultation is $340.00.
Attendance Policy
Arena requires all appointments to be paid in full at the time of the consultation.
Arena applies the same cancellation policy to all clients, regardless of whether appointments are privately funded, bulk-billed through Medicare, funded by the Department of Veterans’ Affairs (DVA), WorkCover, or another third-party funding arrangement. Funding bodies do not pay cancellation, reschedule or non-attendance fees. These fees remain the responsibility of the client.
Rescheduling Appointments
If you need to change your appointment, Arena will endeavour to accommodate your request where possible. Appointments may be rescheduled once, at no additional cost, provided:
1) the new appointment is scheduled to occur within 7 business days of the original appointment date; and
2) a suitable appointment is available.
For example, if your original appointment is on a Tuesday, it may be rescheduled to any available appointment up to and including the following Monday.
If an appointment cannot be rescheduled within 7 business days due to client availability, or if no suitable appointment is available, the appointment will be treated as a cancellation and the cancellation fees below will apply.
Cancellation and Non-Attendance
If you need to cancel your appointment, please provide as much notice as possible. We understand that unforeseen circumstances can arise and reasonable exceptions may be made at the discretion of the practice.
Please note: The notice periods below are calculated using Arena’s business days and do not include weekends, public holidays or scheduled practice closures.
By signing this consent form, you acknowledge and agree to the following cancellation and non-attendance fees, calculated as a percentage of your practitioner’s fee:
- 0–24 business hours (less than 1 business day): 100% of your practitioner’s fee
- 24–48 business hours (1–2 business days): 50% of your practitioner’s fee
- 48 business hours–7 business days: 25% of your practitioner’s fee
Cancellation fees must be paid before any future appointments can be booked or attended.
Medicare and Private Health fund rebates are not claimable for cancellation fees.
Arena applies the same cancellation policy to all clients, regardless of whether appointments are privately funded, bulk-billed through Medicare, funded by the Department of Veterans’ Affairs (DVA), WorkCover, or another third-party funding arrangement. Funding bodies do not pay cancellation, reschedule or non-attendance fees. These fees remain the responsibility of the client.
Rescheduling Appointments
If you need to change your appointment, Arena will endeavour to accommodate your request where possible. Appointments may be rescheduled once, at no additional cost, provided:
1) the new appointment is scheduled to occur within 7 business days of the original appointment date; and
2) a suitable appointment is available.
For example, if your original appointment is on a Tuesday, it may be rescheduled to any available appointment up to and including the following Monday.
If an appointment cannot be rescheduled within 7 business days due to client availability, or if no suitable appointment is available, the appointment will be treated as a cancellation and the cancellation fees below will apply.
Cancellation and Non-Attendance
If you need to cancel your appointment, please provide as much notice as possible. We understand that unforeseen circumstances can arise and reasonable exceptions may be made at the discretion of the practice.
Please note: The notice periods below are calculated using Arena’s business days and do not include weekends, public holidays or scheduled practice closures.
By signing this consent form, you acknowledge and agree to the following cancellation and non-attendance fees, calculated as a percentage of your practitioner’s fee:
- 0–24 business hours (less than 1 business day): 100% of your practitioner’s fee
- 24–48 business hours (1–2 business days): 50% of your practitioner’s fee
- 48 business hours–7 business days: 25% of your practitioner’s fee
Cancellation fees must be paid before any future appointments can be booked or attended.
Medicare and Private Health fund rebates are not claimable for cancellation fees.
Arena Health Solutions Pty Ltd
Est. 2020. Copyright © 2020.
ACN 64655 9588
All Rights Reserved.
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