Arena offer a range of health solutions to business customers with the key focus of supporting workplaces to be healthier and safer for everyone. We support your people and processes to be more resilient and adapt to our fast changing world.
We pride ourselves on providing bespoke cost-effective, individualised, evidence-based and practical solutions to meet the specific needs of our corporate partners, so you can rest assured knowing that what we offer will meet your specific needs. We understand that off-the-shelf training program and content are not always relevant to the unique challenges and strengths of an organisation, which is why we take a collaborative approach with HR and executive teams to develop content that is strongly contextualised and therefore more likely to obtain the outcomes the organisation is seeking.
Services can be offered individually or packaged together for a more comprehensive service.
Our initial consultation is free, which gives you time to understand what we offer so you can make an informed decision about what is best for your organisation. Reach out to our Director, Belinda Smith, via our contact page for more information.
We pride ourselves on providing bespoke cost-effective, individualised, evidence-based and practical solutions to meet the specific needs of our corporate partners, so you can rest assured knowing that what we offer will meet your specific needs. We understand that off-the-shelf training program and content are not always relevant to the unique challenges and strengths of an organisation, which is why we take a collaborative approach with HR and executive teams to develop content that is strongly contextualised and therefore more likely to obtain the outcomes the organisation is seeking.
Services can be offered individually or packaged together for a more comprehensive service.
Our initial consultation is free, which gives you time to understand what we offer so you can make an informed decision about what is best for your organisation. Reach out to our Director, Belinda Smith, via our contact page for more information.
Employee Assistance Program |
Workplace Mental Health |
Leadership Coaching & Consultancy |
Corporate Clinical Consultancy |
Be empowered to take your workplace to the next level
Employee Assistance Program
Work and personal challenges can impact how we cope and perform in the workplace. When we are experiencing life stressors, our brains are wired in a way that means we can not perform at our best. We cannot bring our best selves to the workplace, which causes us further stress.
Arena's Employee Assistance Program (EAP) provides confidential short-term psychological therapy services to staff members and their immediate family members. Sessions are provided by a qualified psychologist who uses evidence-based interventions to support team members to manage their challenges and improve their mental health, allowing them to perform at their best in all aspects of their life, including the workplace.
EAP services are tailored to the needs of your workplace. We work with you to identify the number of sessions you would like to offer each team member as part of their incentive program. Typically, workplaces prefer to offer three to six sessions, with additional options available for significant stressors.
The sessions are completely confidential with invoices de-identified to protect the anonymity of the team member. Sessions are charged on a per-session basis, with costs being negotiated based on the size of the workplace.
Arena's Employee Assistance Program (EAP) provides confidential short-term psychological therapy services to staff members and their immediate family members. Sessions are provided by a qualified psychologist who uses evidence-based interventions to support team members to manage their challenges and improve their mental health, allowing them to perform at their best in all aspects of their life, including the workplace.
EAP services are tailored to the needs of your workplace. We work with you to identify the number of sessions you would like to offer each team member as part of their incentive program. Typically, workplaces prefer to offer three to six sessions, with additional options available for significant stressors.
The sessions are completely confidential with invoices de-identified to protect the anonymity of the team member. Sessions are charged on a per-session basis, with costs being negotiated based on the size of the workplace.
Outcomes
While each situation is unique, we expect to see positive outcomes such as:
While each situation is unique, we expect to see positive outcomes such as:
- Improved workplace mental health
- Increased individual productivity
- Increased engagement
- Improved staff coping skills
- Healthier workplace relationships
- Decreased personal leave taking
- Appropriate annual leave taking
Workplace Mental Health Training
Arena understand the critical importance of workplace mental health. We spend a lot of time at work and in order for us to perform at our best we need to feel safe and supported. We need a mentally healthy workplace! We also need to know how to practice self-care and support others when they are experiencing mental health challenges.
The team at Arena are incredibly passionate about supporting businesses of all shapes and sizes to improve their workplace mental health. That is why we offer a range of training solutions to support your workplace to create a more mentally healthy space for all employees.
We understand all workplaces are unique and that is why we work with leaders to individualise our training sessions to meet your specific needs. We take the time to get tho know your business and we make it our business to support your people. We can also support your people performance and culture team to develop and update policies and procedures to ensure workplace mental health is embedded as a fundamental component of your workplace health and safety.
All training solutions are developed and facilitate by a registered psychologist with over a decade of experience in workplace mental health.
Our key training services are outlined below, however if your workplace requires something different, we would welcome the opportunity to work with you to develop another solution that better fits your needs. Please feel free to contact us for more information about our experience and expertise.
The team at Arena are incredibly passionate about supporting businesses of all shapes and sizes to improve their workplace mental health. That is why we offer a range of training solutions to support your workplace to create a more mentally healthy space for all employees.
We understand all workplaces are unique and that is why we work with leaders to individualise our training sessions to meet your specific needs. We take the time to get tho know your business and we make it our business to support your people. We can also support your people performance and culture team to develop and update policies and procedures to ensure workplace mental health is embedded as a fundamental component of your workplace health and safety.
All training solutions are developed and facilitate by a registered psychologist with over a decade of experience in workplace mental health.
Our key training services are outlined below, however if your workplace requires something different, we would welcome the opportunity to work with you to develop another solution that better fits your needs. Please feel free to contact us for more information about our experience and expertise.
Resilience and Self-Care
We want people to be the best version of themselves at home and at work. Our resilience and self-care training support people to develop skills and implement positive steps to managing stressors and live a more mentally health life. Sessions use evidence-based psychological techniques, including Cognitive Behavioural Therapy (CBT) and Acceptance and Commitment Therapy (ACT).
Typically, resilience training is facilitated over a 3 hours, however if your organisations needs are greater or you really want your team members to have time to embed and practice their learnings we can customise a more comprehensive solution for you.
Typically, resilience training is facilitated over a 3 hours, however if your organisations needs are greater or you really want your team members to have time to embed and practice their learnings we can customise a more comprehensive solution for you.
Outcomes
While each situation is unique, we expect to see positive outcomes such as:
While each situation is unique, we expect to see positive outcomes such as:
- Improved workplace mental health
- Increased productivity
- Improved staff coping skills
- Increased engagement
- Decreased personal leave taking
- Appropriate annual leave taking
- Increased engagement with EAP services
Mental Health Training
With on in five people experiencing mental ill-health in their life and the prevalence of mental health challenges increasing with COVID-19, there has never been a more necessary time to support your team to learn the basics of mental health. This training dispels common myths about mental ill-health and develops peoples emotional intelligence so they are better able to understand and work with people who are experiencing mental health challenges.
This training is best packages with the resilience training for a more holistic training solution.
This training is best packages with the resilience training for a more holistic training solution.
Outcomes
While each situation is unique, we expect to see positive outcomes such as:
While each situation is unique, we expect to see positive outcomes such as:
- Improved workplace mental health
- Increased acceptance of diversity
- Increased workplace inclusion behaviours
- Improved staff interactions
- Healthier workplace relationships
- Reduced interpersonal conflict
- Decreased personal leave taking
- Appropriate annual leave taking
- Increased engagement with EAP services
Suicide Prevention Training
In Australia, suicide rates are very high, particularly in young men and our First Nations peoples, and yet many people who work in human services roles do not know how best to support people who are experiencing suicidal thoughts or behaviours. Our Suicide Prevention training equips people of all professions with the skills they need to assess and support people experiencing crisis.
Because we understand the impact of lived experience, our training is facilitated in a safe and supportive way. we ensure our training is also culturally sensitive and have robust practices in place to support your team while they are engaging in the training. We offer an EAP service following the training to ensure anyone impacted by the training is supported to engage with appropriate services.
Teaching people the art of suicide prevention is one thing, but in order for your workplace to be safe, we need to ensure procedures are embedded in business as usual (BAU) practices and organisational policy. That is why Arena work with your leaders to develop robust procedures based on evidence-based practice for staff at different layers of leadership and support them through the training to become BAU.
The is a holistic service tailored to the specific operations of your industry and business.
Because we understand the impact of lived experience, our training is facilitated in a safe and supportive way. we ensure our training is also culturally sensitive and have robust practices in place to support your team while they are engaging in the training. We offer an EAP service following the training to ensure anyone impacted by the training is supported to engage with appropriate services.
Teaching people the art of suicide prevention is one thing, but in order for your workplace to be safe, we need to ensure procedures are embedded in business as usual (BAU) practices and organisational policy. That is why Arena work with your leaders to develop robust procedures based on evidence-based practice for staff at different layers of leadership and support them through the training to become BAU.
The is a holistic service tailored to the specific operations of your industry and business.
Outcomes
While each situation is unique, we expect to see positive outcomes such as:
While each situation is unique, we expect to see positive outcomes such as:
- Improved workplace mental health
- Improved staff confidence to work with challenging situations
- Healthier workplace relationships
- Decreased personal leave taking
- Appropriate annual leave taking
- Increased engagement with EAP services
- Decreased work cover claims
Customer Service Training
We all know that customers are critical to our survival as a business, yet many organisations have not mastered the art of consistency in customer service. In order for our team members to provide exceptional customer service, they must grow their emotional intelligence so they can understand how their behaviour impacts another human and how to manage their own behaviour when a customer becomes frustrated.
Our customer service training has been developed using psychoeducation and cognitive behavioural techniques to support your workforce to develop their emotional intelligence so they can provide exceptional customer service.
Of course, customer service requires a mentally healthy workplace, so this training is even more effective when packaged with mental health training and Leadership Coaching.
Our customer service training has been developed using psychoeducation and cognitive behavioural techniques to support your workforce to develop their emotional intelligence so they can provide exceptional customer service.
Of course, customer service requires a mentally healthy workplace, so this training is even more effective when packaged with mental health training and Leadership Coaching.
Outcomes
While each situation is unique, we expect to see positive outcomes such as:
While each situation is unique, we expect to see positive outcomes such as:
- Improved workplace mental health
- Improved customer service
- Increase customer engagement and ratings
- Increased engagement
- Reduced customer-staff incidents
- Decreased work cover claims
- Decreased personal leave taking
- Appropriate annual leave taking
Leadership Coaching and Consultancy
Like workplaces, all leaders are unique. We work with executive leaders to individualise our training sessions to meet their organisations specific needs. We take the time to get to know your business and we make it our business to support your people.
We can also support your people performance and culture team to develop and update policies and procedures to ensure leadership development practices are embedded as a fundamental component of your workplace health and safety.
We can also support your people performance and culture team to develop and update policies and procedures to ensure leadership development practices are embedded as a fundamental component of your workplace health and safety.
Leadership Coaching
The phrase ‘the leader sets the scene’ is vastly understated! Quality leadership is critical in creating and maintaining a mentally healthy workplace in order to achieve consistency in productivity and sales measures. We understand all leaders are unique and have different strengths and development needs; each leader has their own journey to walk.
People skills are vastly becoming an imperative need in leadership, yet many leaders need support to develop in this leadership domain. Improved leadership in the people space will see your organisations personal leave taking decline leave taking People are our business and this is where we excel!
Our coaching sessions support the development of critical leadership and management skills. We work directly with each leader to identify strengths, values and development needs. We then set target goals and agree on a intervention style to support the leader to achieve these goals, taking your leaders to another level.
Our leadership services are facilitated by a registered psychologist and can be offered to all leaders across the organisation, or on and as-needs basis to support specific skill development.
People skills are vastly becoming an imperative need in leadership, yet many leaders need support to develop in this leadership domain. Improved leadership in the people space will see your organisations personal leave taking decline leave taking People are our business and this is where we excel!
Our coaching sessions support the development of critical leadership and management skills. We work directly with each leader to identify strengths, values and development needs. We then set target goals and agree on a intervention style to support the leader to achieve these goals, taking your leaders to another level.
Our leadership services are facilitated by a registered psychologist and can be offered to all leaders across the organisation, or on and as-needs basis to support specific skill development.
Leadership Capability and Competency Frameworks
Developing leadership capability and competency frameworks to measure performance can be tricky business, especially when you need to identify specific employee behaviours that align to organisational values and expectations.
Arena can support your people, performance and culture teams to develop leadership capability and competency frameworks that speak to your business. We ensure competencies are measurable with as much objectivity as possible to reduce bias in your processes.
We offer a fully bespoke service to help you identify the best outcomes for you: no cookie cutter approaches here!
Arena can support your people, performance and culture teams to develop leadership capability and competency frameworks that speak to your business. We ensure competencies are measurable with as much objectivity as possible to reduce bias in your processes.
We offer a fully bespoke service to help you identify the best outcomes for you: no cookie cutter approaches here!
Corporate Clinical Consultancy
With a strong focus on clinical excellence and health regulation compliance, Arena support organisations to develop and refine their clinical frameworks and practices. We support your organisation to ensure allied health services are provided in a safe manner where excellence in customer care is at the heart of all practices and procedures.
Our corporate clinical consultancy services include:
We welcome the opportunity to work with you to identify your needs and develop a tailored solution.
These services are provided by our Founder and Director, Belinda Smith. You can learn more about Belinda's skills and experience via her LinkedIn page. Please feel free to contact us for more information. We can arrange a time to meet and discuss which options might be best for your organisation.
Our corporate clinical consultancy services include:
- develop a new clinical governance framework
- review an existing clinical governance framework
- support to enhance diversity and inclusion practices
- established an allied health team
- support recruitment practices for allied health practitioners
- develop policies and procedures for an allied health practices
- develop quality practice metrics (also known as KPIs)
- develop peer review practice framework
- develop induction and onboarding program
- provide ongoing consultancy on clinical governance matters
- provide ongoing consultancy on ethical challenges
- provide ongoing professional supervision services to allied health practitioners
- provide ongoing clinical review services
We welcome the opportunity to work with you to identify your needs and develop a tailored solution.
These services are provided by our Founder and Director, Belinda Smith. You can learn more about Belinda's skills and experience via her LinkedIn page. Please feel free to contact us for more information. We can arrange a time to meet and discuss which options might be best for your organisation.
Arena Health Solutions Pty Ltd
Est. 2020. Copyright © 2020.
ACN 64655 9588
All Rights Reserved.
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